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GEO-METRIC PROCUREMENT

Terms of Service

Last updated February 2026

Acceptance of Terms

By accessing or using the Geo-Metric Procurement platform ("the Platform"), you agree to be bound by these Terms of Service. The Platform is intended solely for authorized procurement professionals acting on behalf of healthcare organizations. If you do not agree to these terms, do not use the Platform.

Account Registration

To place orders through the Platform, your organization must register for an account. You are responsible for:

  • Providing accurate and current organizational and contact information
  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us promptly of any unauthorized use of your account

Accounts are granted to authorized representatives of qualifying healthcare organizations. We reserve the right to verify your affiliation and to decline or terminate accounts at our discretion.

Platform Use

The Platform enables healthcare organizations to browse, request quotes for, and purchase durable medical equipment from our network of verified vendors. You agree to use the Platform only for lawful business procurement purposes and in accordance with these terms.

You agree not to:

  • Use the Platform for any purpose other than legitimate procurement activities
  • Attempt to gain unauthorized access to any part of the Platform
  • Interfere with the proper functioning of the Platform
  • Resell products purchased through the Platform without authorization
  • Submit false or misleading information in orders or communications

Ordering Process

Orders placed through the Platform constitute binding purchase commitments by your organization. The ordering process follows these steps:

  1. Product selection and quote cart assembly
  2. Quote submission and review
  3. Order confirmation and payment authorization
  4. Vendor fulfillment and shipment

We reserve the right to cancel or modify orders due to product availability, pricing errors, or other operational considerations. In such cases, we will notify you promptly.

Quote Validity

Quotes are valid for 7 calendar days unless otherwise noted. After a quote expires, pricing and availability may be reconfirmed before an order can be placed.

Pricing and Payment

All prices displayed on the Platform are in U.S. dollars. Pricing is subject to change without notice and may vary based on contractual agreements with your organization. Quotes may be revised by our team to reflect vendor availability or pricing changes; you will be notified of any such revision before the order is placed. Payment is processed through Stripe at the time of order confirmation. You are responsible for any applicable taxes, duties, or fees associated with your purchases.

If you select ACH Bank Transfer at checkout, you authorize Geo-Metric Procurement and our payment processor, Stripe, to initiate a one-time debit from the bank account you provide for the amount shown during checkout, including applicable tax and shipping. ACH transfers may take several business days to process. Any ACH discount shown at checkout is an optional discount from the standard checkout price for choosing ACH; it is not a card surcharge. Once submitted, cancellation and refunds are handled under our Cancellation, Return & Refund Policy.

Approved Net 30 accounts may place orders on invoice terms subject to the purchasing organization's credit limit and current standing. Unless a different due date is shown on the invoice, Net 30 invoices are due 30 days from order placement. Past a 5-day grace period, overdue unpaid principal is subject to a non-compounded service charge of 1.5% per month or a $25 monthly minimum, whichever is greater, for each month or partial month overdue, subject to applicable law. If any Net 30 invoice tied to a purchasing organization remains overdue after the grace period, we may pause that organization's unused Net 30 credit and Net 30 ordering privileges until the overdue balance is settled. Card and ACH checkout remain available during the pause.

If your organization is tax-exempt, you are responsible for submitting a current exemption certificate through the Platform and for ensuring that the certificate covers the shipping state and purchase type. Tax exemption is applied only after staff approval and may be revoked if a certificate expires, is invalid, or no longer covers the order.

Multi-Vendor Fulfillment

A single order may be fulfilled by more than one vendor and may arrive in separate shipments. Tracking, shortage, replacement, return, and refund handling may therefore be managed at the shipment or item level while the Platform presents the order as one procurement record.

Protected Health Information

The Platform is for business procurement data only. You must not submit patient-identifiable information, clinical notes, or other Protected Health Information through messages, order notes, after-sales requests, or account fields. If PHI is inadvertently submitted, we may automatically hold the affected material for restricted review, remove or isolate the material where feasible, and coordinate any required follow-up with the submitting organization.

Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of Geo-Metric Procurement or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any Platform content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Geo-Metric Procurement shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim arising from these terms shall not exceed the amount paid by you for the specific transaction giving rise to the claim.

Warranty Disclaimer

The Platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Platform's availability, accuracy, or fitness for a particular purpose. Product warranties are provided by the respective manufacturers and vendors, not by Geo-Metric Procurement.

Dispute Resolution

Any disputes arising from these terms or your use of the Platform shall first be addressed through good-faith negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to access the Platform ceases immediately. Provisions regarding intellectual property, limitation of liability, and dispute resolution survive termination.

Modifications

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through the Platform or via email. Your continued use of the Platform after such notification constitutes acceptance of the modified terms.

Contact

For questions regarding these Terms of Service, please reach out through our Contact page.